We’re Here to Support Your Perfect Day
If anything feels confusing or you need help with your order, just reach out. We’ll take care of you.
WhatsApp Support
Need a quick answer or a small clarification? Send us a WhatsApp message and our team will respond during business hours.
WhatsApp Number:
Submit a Support Ticket
For anything that needs proper tracking—order changes, artwork updates, or detailed questions— please submit a Support Ticket. This helps us keep every detail of your wedding card journey in one place.
Support Ticket Page:
Email Support
Prefer writing to us over email? Share your query with as many details as you’d like, and we’ll get back to you with a thoughtful response.
Email:
When You Can Expect a Reply
Our goal is to keep your wedding planning as smooth and stress-free as possible. Our support team is available on business days only (Monday to Friday, excluding public holidays).
- WhatsApp: We usually reply within 24 business hours.
- Support Ticket: We usually reply within 24 business hours.
- Email: We usually reply within 24–48 business hours.
Messages received after business hours, on weekends, or on public holidays will be looked at on the next business day.
For faster help with active orders, please include your Order ID in every message.